Most businesses fail in the first five years and one of the reasons is that it is hard to scale yet still delivers the 1: 1 bespoke experience customers have come to expect. While it’s easy to create personalized experiences with just a few customers, it’s impossible to scale that customer experience without automation or a massive change in the workforce. This is where ActiveCampaign CXA steps in to automate these experiences via email, chat, SMS and websites, regardless of whether they have 10 or 10 million customers.
ActiveCampaign’s own growth is driven by its dedication to customer success, as the only ones in the industry demonstrate Commitment to customer success. In addition, the company uses its own platform to connect with customers, guide business through the sales stages, manage customer relationships, promote unique customer experiences and ultimately grow their business. To learn more about ActiveCampaign’s unique growth story, join CMO Maria Pergolino Wednesday September 29th. At SaaStr Annual 2021, she will reveal ActiveCampaign’s secret to rapid growth in “The undisclosed secret of hypergrowth: Accelerating through customer experience. “
Fast growing tech companies in all regions are leveraging the CXA platform to drive their growth, including:
- Legal technology company Demystify the law made up over half of its lost revenue using ActiveCampaign’s abandoned cart automation, and achieved another 18% increase in sales using the platform’s conditional content feature.
- Happy families, a family mental wellness platform, uses ActiveCampaign landing pages to advertise, sell, and store tickets for webinars $ 40,000 annually, providing customers with a better user experience.
- Blood testing companies and medical services for men Optimal uses a wide range of different software solutions in its tech stack, so ActiveCampaign’s extensive pre-built integrations are ready to use for its marketing automations and marketing campaigns.
“ActiveCampaign has seen amazing growth over the past few years thanks to our hundreds of employees using our CXA platform in marketing, sales and support to drive growth and life-cycle engagement with customers,” said Jason VandeBoom, Founder and CEO of ActiveCampaign. “CXA supports our ability to fulfill our mission of helping businesses of all sizes grow. All businesses that are focused on growth should put the customer experience first.”
“ActiveCampaign has become an integral part of our business and has increased our earnings potential significantly. Without it, we couldn’t do what we do,” said Evelynne Hatchard, Strategy and marketing manager at Happy Families. “The ability to get in touch with our customers and members on a 1: 1 level is wonderful. I also think it’s great that I can create everything myself and control the entire system without having to contact the technical team. “
“The right technology partner can make all the difference to a company’s success,” said William Laschuk, CEO of Hug.Business. “That’s why it’s imperative for growing businesses to find Formula 1 technology solutions that have the best tools to meet their unique needs.”
ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps more than 150,000 companies interact meaningfully with their customers in 170 countries. The platform gives businesses of all sizes access to over 600 pre-built automations that combine email marketing, marketing automation, and CRM for powerful segmentation and personalization across social networks, email, messaging, chat, and text. Over 70% of ActiveCampaign’s customers use its 870+ integrations, including Microsoft, Shopify, Square, Facebook and Salesforce. ActiveCampaign scores better than any other marketing automation, CRM, and e-commerce personalization solution in terms of customer satisfaction G2.com and is the top rated marketing automation software on TrustRadius. The price starts at only $ 9/Month. Start a free trial at ActiveCampaign.com.