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Calcutta Health Care Center utilizes Amazon technology for patient/nurse communication

NORTH LIMA, Ohio (WKBN) – A health facility in northern Lima found a way to facilitate patient-caregiver contact. The plant benefits from new technologies.

The Calcutta Health Care Center (CHCC) just got a new way to connect patients with their nurses across the facility.

Over 200 Amazon Echoes have been donated to CHCC for patients and nurses to use to help them communicate throughout their wing of the facility.

The idea came from the son of the CHCC Corporate Activity Director, who is an Amazon employee.

“It was an original concept that he and Amazon came up with when they wanted to work with nursing homes. We were one of the first to say that we are ready, we want to try. We’re the only ones in the state of Ohio, ”said Greg Roof, CHCC regional administrator.

The idea has already been implemented in hospitals, but not in care facilities. Originally, staff were not supposed to go into patient rooms during the pandemic.

Now the echoes serve a greater purpose.

“If a resident switches on his call lamp, we can have a personal conversation with the resident and ask him what he would like. If you ask, ‘I need a drink of water,’ you can go downstairs and get water and bring it to your room, ”Roof said.

Patients find the Amazon Echo very helpful.

“I like that. It’s very nice. It will help everyone,” said patient Chris Seawood.

Amazon Echoes can also be found at four other CHCC facilities in Northeast Ohio. They hope to connect the echoes to their medical records software and use all of their skills continuously.

“It’s just about to see what we can do, what features we can add, and communicate with the staff, show them how to do it,” said Roof.

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