As industries accelerated their technology adoption due to the COVID-19 pandemic, many companies initially focused more on leveraging new technologies for business continuity. Plans to use technology to improve business efficiency and productivity have slowed due to changes in the workplace.
In the beginning, most companies started sourcing more remote work technology, including improving the productivity and security of their remote workers. In the Asia Pacific region, most companies were not fully prepared for long-term remote working, which resulted in some companies suffering heavy losses.
Malaysia is still feeling the negative economic impact of the pandemic as a high number of positive cases has resulted in prolonged lockdowns and a reduction in operations in non-essential industries. Although the pandemic has slowed digital transformation, companies are now realizing the potential achievable with new technologies Reach IR4.0.
According to Catherine Lian, Managing Director of IBM Malaysia, companies are increasingly trusting what technology can do and why they are driving digital transformation. Companies are rethinking competitive advantage for recovery from COVID-19 to include investments in technologies like cloud, AI, IoT, and blockchain.
Today, the mix of key technology adoption and technology-enabled skills continues to be important to driving businesses forward. The IBV “Digital Acceleration Study”“Indicates that cloud, artificial intelligence (AI) and mobile are the key technologies that have the greatest impact on performance for companies in all industries.
“Since the pandemic, cloud and AI have become more important performance features in 11 out of 18 industries analyzed. In the meantime, new technologies such as AI, IoT and robotic process automation are associated with higher performance in industries such as consumer products and electronics, ”said Catherine.
Catherine stressed that part of Malaysia’s path to successful digital transformation depends on coordinated efforts and effective collaboration, as well as a shared vision for digital inclusion.
“IBM is pleased that the MyDigital initiative is opening up more space for public and private partnerships to create new business models and business resilience, through which technology makes Malaysia’s business operations more efficient and productive, and leads to cost savings and new revenue streams. Only together can we walk the best path through the river of change that lies ahead of us. “
Modern use cases with new technologies
An example would be the collaboration between IBM and SMART Modular Technologies (SMART), a leading global manufacturer of specialty storage and storage solutions based in Penang. SMART will deploy IBM Maximo visual inspection Integrated into AI-powered collaborative robots (COBOTS) to develop innovative manufacturing solutions.
SMART’s storage components are embedded in systems that are exposed to some of the most demanding physical conditions, from military and aerospace to space applications where extreme quality is a truly critical measure of performance. SMART inspectors examine memory chips under a microscope for defects such as broken solder joints, damaged components, or other types of defects in a traditional manufacturing environment.
In addition, in 2020 the Penang Island City Council (MBPP) announced it would continue its collaboration with IBM Malaysia to accelerate Penang’s smart city initiatives and improve state government services to the public and business sectors. IBM offers advice, technical expertise and advice on four key technologies, namely cloud computing, artificial intelligence (AI), Blockchain, and Internet of Things (IoT); related to MBPP’s smart city implementations.
At the same time, Catherine pointed out that the combination of 5G, edge computing and the hybrid cloud is an emerging technology in a new computer model that is capable of and Accelerating digitization and automation in companies across multiple industries in Malaysia. This includes working people and machines more closely together, increasing flexibility in production, creating safer working environments and improving the customer experience.
“5G enables the implementation of the most modern production concepts and enables highly reliable, secure and fast data transmission with short response times, which makes production more flexible, mobile and productive. So 5G is an essential requirement for the factory of the future, ”said Catherine.
Build up skilled workers
As in any developing country, access to a skilled workforce remains a problem for most. The increasing acceptance of new technologies in the ASEAN countries means that Malaysia too is having a larger Lack of digital talent.
The skills shortage, especially in IT, is seen in almost every organization today, be it large corporations or small and medium-sized enterprises, as a factor that contributes to the fact that some companies are still not fully implementing new technologies.
For Catherine, there is no quick and easy fix to fill the digital skills gap, especially given the growth of new technologies. She said one way to reduce the shortage is to work with universities.
To this end, IBM continues to invest and build trust in people by working with the public and private sectors to fill the digital talent gap in Malaysia through our programs and platforms.
“IBM has partnered with the Department of Education and MDEC to address the lack of digital skills and prepare a sustainable workforce through the P-TECH program. The P-TECH (The Pathways in Technology) program aims to break the cycle of inequality in education and close skills deficits in the workforce by combining education and human resource development. “
Through the P-TECH model, high schools, universities and industrial partners work together to enable students to earn recognized university degree that offer a direct route to competitive, sought-after STEM careers in all industries.
“At IBM, we believe that at all stages of the employment continuum, learners need access to the skills that will enable them to survive in a constantly evolving economy. Our goal is to help everyone, regardless of their circumstances, prepare for tomorrow’s employees, ”Catherine concluded.