Sun Life using AWS technology to innovate and drive operational efficiency

Global financial services company Sun Life has selected Amazon Web Services (AWS) as its long-term strategic cloud technology provider to innovate for customers, develop people and become a more agile company in the cloud, the latter announced on Friday.

Our goal in moving to the cloud is to be a digital innovator for our customers and to use technology to shape our way of working and employee development at Sun Life. The AWS portfolio of cloud technologies helps us be forward-looking, proactive, and personal by leveraging customer insights and translating them into new, digital ways to meet their needs.

Laura Money, Chief Information Officer and Executive Vice President, Sun Life.

With this collaboration, Sun Life is the first company in Canada to offer an immersive Knowledge of the cloud Training program – Catalysts for Cloud – which brings the company’s cloud experts together with AWS instructors to provide peer-to-peer learning and hands-on training to build Knowledge of the cloud throughout the organization.

Over the next several months, Sun Life will certify the first 450 business and technical employees with this AWS program and train additional employees to accelerate the cloud rollout and develop new customer-centric and in-house skills.

Sun Life has also built development workplaces in North America and innovation labs in Asia to bring IT teams and executives together to innovate using AWS technologies. For example the Safe Sun Life Experience uses Amazon Elastic Compute Cloud (Amazon EC2) and Amazon Route 53 to provide customers and advisors with a reliable, affordable way to remotely connect to view and discuss financial documents. The offering also enables data scientists and developers to quickly create, train and deploy machine learning models in the cloud and at the edge.

“By running on the world’s leading cloud, Sun Life has the flexibility to quickly build and scale new platforms to give customers more options to manage their portfolios as the demand for digital services continues to grow,” said Frank Fallon, Vice President of Financial Services, Amazon Web Services, Inc.