LOWELL, MASS. (WHDH) – The University of Massachusetts Lowell announced Wednesday that it is beginning to gradually bring technology systems back online while it continues to investigate whether Cyber security incident that shut down campus Tuesday and Wednesday.
“We remain in control of all of our IT systems,” said Michael Cipriano, UMass Lowell’s chief information officer. “While some companies in this situation may have kept their IT infrastructure running while trying to correct the impact, as a precaution we suspended all network access to minimize potential damage while working with our forensic cybersecurity partner and restore our systems. “
A cyber forensics firm offers guidance and assists in analyzing data to conclude any security breaches it has detected, added Cipriano.
The university aims to “give priority to the restoration of major academic systems and databases, including Blackboard and Zoom, online course delivery and video chat capabilities.”
Customer service functions have also been impacted as many of the central databases where university officials collect information are temporarily offline.
The university will resume operations Thursday as officials work to extend the current summer session to make up for days lost due to the outage.
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