ADM Rolloff owner Sean Bartram used a handful of work management software systems before moving to Thumbster in 2014. Bartram was pleased with the change, as the previous apps required entering a complicated code before it could even be accessed.
“They looked like they were written in 1995, and if you didn’t know how to program, you couldn’t use them,” says Bartram, his Atlanta-based dumpster rental service, warehouses, construction companies, and almost every other garbage disposal company necessary. “I used a calculator and pencil – now I get job information with the click of a button.”
When started for the first time, the app saved Bartram countless hours of manual labor. The transition to Dispatcher.com was largely seamless, and ADM can now leverage job reports that provide detailed details about work orders over time.
“We have different landfills in different storage locations to unload empty dumpsters,” said Bartram. “There was a time when it was difficult to figure out how many dumpsters I could have in a given yard. The new app has a feature that allows me to see that information now.”
Dispatcher.com is part of Standard Brands LLC, founded in 2016 by John Fenn and Mark Campbell to maintain a growing portfolio of dumpster companies. In 2009 the two founded Budget Dumpster LLC – brokered dumpster rental for various companies – followed by the launch of Dumpsters.com in 2016, a stationary transport company.
When Dispatcher.com acquired Thumbster Connect on unknown terms last year, the Dumpsters.com team had been using the Thumbster app for several years. Dispatch.com will complete the rebranding process for the cloud-based innovation in mid-2021. Part of this process includes sending emails to groups of haulage companies to keep them informed of any changes in technology.
“We did a good job of proactively asking people for feedback,” said Erlenbach. “There have been a few instances where people liked the way Thumbster worked and we were able to adapt (to their needs).”
Looking ahead, Dispatcher.com aims to add additional sales and support people to the team of software engineers and marketers. Expansion into new market segments – including mobile toilets and curb containers – is also being planned.
Meanwhile, officials are open to advice on expanding an already robust waste management app. A precise understanding of all facets of the freight forwarding industry will navigate Dispatcher.com on this path, said Erlenbach.
“With Dumpsters.com under the parent company, we get an insight into many nuances in renting out dumpsters,” said Erlenbach. “You have to know the different sizes and materials that dumpsters can transport. Our knowledge and expertise help us to understand the challenges of this industry in real time. “