What is the Role of Artificial Intelligence in the Healthcare Sector | by Multipz Technology | Nov, 2020

From making our daily life easy with Alexa to improving our writing style with Grammarly, artificial intelligence is shifting gears in almost every industry, and the healthcare industry is no more an exception. AI is not an alien term in the healthcare industry as slowly and gradually it is improving the overall service of the sector. When we talk about AI intervention in healthcare, it is not always about robots replacing human doctors, there are minimal yet vital changes that have raised the standard of the healthcare sector.

It’s just the beginning of the journey toward good health.

Let delve into more details about the role of AI in the healthcare sector:

AI is a blessing for doctors as it is helping them in improving their performance. It helps and improves diagnostics process and treatment by analyzing data and applying machine learning to support decisions. Currently, two such existing AI technology fall in the following categories:

· Precision health

In this approach, the major focus is on preventive care based on data collected from wearable devices, genetic information, and advanced electronic health systems.

· Diagnostic image interpretation

In this deep learning technology is used where an imaging system is equipped with algorithms for accurate and faster image reading, MRI exams, X-rays, and CT scans. Even if there is a shortage of imaging specialists, valuable tools fill that gap to combat the problem.

· Healthcare bots

The interactive chatbot uses natural language processing (NLP), concept algorithms, and sentiment analysis to answer a patient’s question, statements related to administrative things like bill payments, medication refills, appointment scheduling, etc. So it helps solve queries of patients recklessly.

· Virtual assistant

Who can ask for more than a virtual assistant? Now patients can get answers to all their questions without worrying about the hospital’s long queues. Virtual assistants are created using augmented reality and speech & body recognition software to answer health-related questions. With this, patients do not have to rush to doctors and paramedical staff for all your queries. Virtual assistants help in saving money and time of the patient and help doctors to focus on other patients.

Even the administrative staff of the healthcare sector can avail benefits of AI. It can help them by automating administrative processes, reducing bottlenecks, and eliminating wastes by managing data in a better way. The following are two examples:

· Computer-assisted coding

Programs using NLP and machine learning can suggest medical codes based on clinical documentation. Coders can use these suggestions to validate their codes and can ensure the highest reimbursement rate.

· Real-time documentation improvement

With the help of real-time documentation support, physicians can increase the accuracy and efficiency of their note-taking.

There are a plethora of roadblocks in adopting AI in the healthcare sector. But, if we address several challenges in the right direction, AI can play a leading role in the healthcare industry for optimal patient outcomes. The day is not far when AI will detect health issues at the early stage and thus help in making life disease-free.


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